Privacy policy

INTRODUCTION

This Privacy Notice provides information required under data protection laws i.e. UK General Data Protection Regulation and Data Protection Act 2018. After reading the general part of this Privacy Notice use the links at the bottom of this page to obtain more detailed information about how we use your personal data. When we refer to ‘personal information’, ‘information’ or ‘data’ this has the same meaning as ‘personal data’ as defined under data protection laws. We will make changes to this privacy notice all of which will be posted on the website.

WHO WE ARE

We are GXS Services Ltd who manage parking on behalf of private landowners. We are registered at Companies House. Our company registration number is 09750413.

Our Registered offices are located at – PO Box 3114, Lancing, West Sussex, BN15 5BR.

We are registered as a Data Controller with the Information Commissioners Office (ICO) and our reference number is ZA161222.

LAWFUL BASIS FOR PROCESSING

Under Article 6 of the UK General Data Protection Regulations (UK GDPR) we must establish a lawful basis for processing your personal data. Our lawful basis for processing your personal data is our legitimate interest, as it is necessary for processing to take place in order to recover outstanding monies in relation to a parking charge notice and/or to administer an appeal relating to a parking charge notice in accordance with our regulator’s requirements.

YOUR RIGHTS

YOUR DATA PROTECTION RIGHTS

You have the right to contact us and request access to your information, have it rectified or erased, restrict the processing of your data or object to its processing, as well as the right to data portability. To exercise your data protection rights, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

If you have an issue regarding the processing of your data, then we hope that we can address any concerns you may have. However, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Marketing - You have a right to object to direct marketing.	You have a right to object to processing of your personal information for direct marketing purposes.
Access - You have a right to request a copy of the personal information we hold about you.	You have the right to request access to a copy of your personal data.
Rectification - You have a right to rectification of inaccurate personal information and to update incomplete personal information.	If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and to rectify the inaccurate personal information.
Erasure - You have a right to request that we delete your personal information.	You may request that we delete your personal information if you believe that: We no longer need to process your information for the purposes for which it was provided We have requested your permission to process your personal information, and you wish to withdraw your consent We are not using your information in a lawful manner; or you have objected to your data being processed. Note: as it is lawful for us to process your personal data in connection with a Parking Charge, we will not delete such personal data prior to its scheduled deletion date, which is specified as the retention period below.
Restriction - You have a right to request us to restrict the processing of your personal information.	You may request us to restrict processing your personal information if you believe that: Any of the information that we hold about you is inaccurate. We no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims; or we are not using your information in a lawful manner.
Objection - You have a right to object to the processing of your personal information.	You have a right to object to us processing your personal information, including the profiling of your information (and to request us to restrict processing). We may override this request where: We determine that there are compelling and legitimate grounds for the processing. We need to process your information to investigate and protect us or others from legal claims. Note: as a contravention of parking terms and conditions allows us to pursue payment for a Parking Charge, we have a compelling and legitimate basis for processing your personal data in connection with your Parking Charge.
Portability - You have a right to data portability.	You may request us to transfer to a third-party your data in a machine-readable format where the: Personal information was provided on the basis of consent. Processing is by automated means; and processing is based on the fulfilment of a contractual obligation.
Withdraw consent - You have a right to withdraw your consent.	Where we rely on your consent to process your personal information for a particular purpose, you have a right to withdraw your consent at any time for that purpose.
Access - You have a right to request a copy of the personal information we hold about you.	To exercise this right please contact us at: 49 Station Road, Polegate, BN26 6EA. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Lodge complaints - You have a right to lodge a complaint with the regulator.	If you have an issue concerning the processing of your information, then please contact our Data Protection Officer using: This email address is being protected from spambots. You need JavaScript enabled to view it.. We hope that we can address any concerns you may have, but you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.